For more than 50 years, TeleHealth Services has been a leader and innovator in the healthcare industry. Our senior leadership team, with a combined 150 years of healthcare experience, has grown TeleHealth Services into one of the nation’s most respected and successful full solutions providers in the healthcare sector.
TeleHealth’s leadership understands the importance of a positive work environment and works side-by-side with employees every day, providing guidance, thought leadership, and support.
Joel Harris, CEO of Telerent Leasing Corporation, assumed his current position in April 2015 following an outstanding career in TLC and other multinational public companies. Mr. Harris’s highly-effective collaborative leadership style is well-known among TeleHealth Services and Avidex customers, employees, and business partners. With a proven record in product development and in the acquisition and integration of privately-held companies, he is passionate about expanding TLC’s technology and service platforms to meet customers’ increasingly complex business requirements.
From 2012 until 2015, Mr. Harris served as CEO of Avidex Industries in Bellevue, Washington. At the time of its acquisition by TLC, Avidex was a privately-held company recognized for its excellence in the design and implementation of audio-visual systems for corporate headquarters and customer-facing communications centers. By maintaining and growing Avidex’s employee base and productivity, and supporting the sales force in winning major new clients, Mr. Harris led the Avidex team to achieve record financial and sales results in 2014.
Mr. Harris has deep experience with TLC’s leading Tigr Interactive Patient Systems products and services, heading that division through its TigrVue and TigrNet growth phases and building the implementation and service platforms currently used to assure rapid and successful deployment of systems tailored to individual hospital interactive requirements.
During his 12-year tenure with TLC, Mr. Harris has been a results-driven leader with additional assignments as operations vice president of both Allegiant and TeleHealth Services, and general manager of the company’s DirecTV division. Additional experience includes project design and management for Marathon Oil, post-merger integration consulting with Ernst and Young, and product development, engineering, and operations management for Pfizer. Mr. Harris also served in the US Marine Corps. He graduated with honors with a BS in civil engineering at Ohio State University, and an MBA at the Kenan-Flagler School at UNC-Chapel Hill. TLC shareholder ITOCHU International selected him as part of its Global Leadership Program in 2006.
PRESIDENT, TELEHEALTH SERVICES
As President of the TeleHealth Services division of Telerent Leasing Corporation, Dan Nathan brings a unique blend of operations, sales, and marketing knowledge from his 30 years of experience in the US hospital market. In his current position, he contributes to Telerent’s corporate leadership team by overseeing the day-to-day operation and management of TeleHealth Services.
Mr. Nathan joined Telerent in June 1996 as VP of Operations for the TeleHealth division, responsible for the management of contract assets acquired from Granada North America, Inc. As the result of Mr. Nathan’s leadership, TeleHealth consistently outperformed earnings projections and the acquisition team’s initial expectations. In 1998, he was promoted to General Manager of the TeleHealth division, and led the division from $30 million in revenue (1998) to $84 million (2012), as well as growth in TeleHealth’s customer base to more than 35% of US hospitals, including systems such as Kaleida Health, Henry Ford Health System, Johns Hopkins Health System, and New York Presbyterian.
Prior to his employment with Telerent, Mr. Nathan spent thirteen years in both sales and operations with Wells National Services Corp. and Granada North America, Inc., both leading providers of healthcare patient entertainment, education, and related products and services. Mr. Nathan holds a Bachelor of Science degree in Business Administration from the University of Illinois.
VICE PRESIDENT OF MARKETING & INTERACTIVE SALES, TELEHEALTH SERVICES
Bringing more than 15 years of marketing, sales, and executive leadership to TeleHealth Services, Matt Barker is a nationally recognized expert in the fusion of healthcare technology into an enhanced patient experience. With responsibilities encompassing business strategy, marketing, sales, and customer development, Matt brings innovative approaches to major patient engagement programs with Kaiser Permanente, Hospital Corporation of America, and Catholic Health Initiatives.
Mr. Barker received the EMA Distinguished Speaker Award for Digital Marketing in 2012, and is a frequent presenter for Society for Healthcare Strategy and Market Development, Marketing Sherpa, and the Software as a Service (SAAS) Group. Mr. Barker tackles issues that affect hospitals today and what it takes to be competitive in the industry in his LinkedIn group, "Patient Education and the Patient Experience."
Prior to joining TeleHealth Services in 2008, Mr. Barker served in marketing leadership roles with Cox Communications and Hosted Solutions, and as a Board member for multiple innovative technology providers and growth-phase software companies. His career is characterized by organizational growth through marketing and sales integration, market research, team building, and producing record-breaking growth in both B2B and B2C markets. Mr. Barker received his bachelor’s in Business Marketing from the University of North Carolina at Wilmington and also carries two masters’ certifications in Digital Marketing and Lead Generation Marketing.
VICE PRESIDENT OF PRODUCT DEVELOPMENT, TELEHEALTH SERVICES
Richard Bootes joined TeleHealth in 1996, developing applications to support the ongoing operations of several $50M+ corporate acquisitions, continuing in this role until the launch of TeleHealth’s first Tigr interactive education system was released in 1998. Considered the “Father of Tigr” and an interactive patient engagement system pioneer, Mr. Bootes remains passionate about improving the patient experience through education and information. Mr. Bootes leads the development, commissioning, and ongoing support of TeleHealth’s proprietary and industry-leading interactive solutions. Mr. Bootes' innovations to the industry include being the first to incorporate IVR and digital media technologies to provide instant and on-demand video education to patients in acute care facilities.
Mr. Bootes earned his education at Florida International University, receiving a bachelor’s in Computer Science. Immediately following his graduation, Mr. Bootes developed a software utility that displays database schemas as hierarchical images, greatly increasing design clarity and reducing support times.
Prior to joining TeleHealth, Mr. Bootes strengthened his acute skill in user experience design by developing a point-of-sale system for farm supply chain Royster Clark, Inc. Mr. Bootes was successful in transforming Royster Clark’s business by introducing computer technology to its retail stores and employees, many of whom had never up to that point used a computer. In addition, he served as a managing partner for an IT consulting group that specialized in enterprise solutions to Fortune 500 companies.
VICE PRESIDENT OF SALES – EAST REGION, TELEHEALTH SERVICES
Keenan Hagenburg has served as Vice President – National Sales Manager for TeleHealth Services since 2008. He is responsible for managing and supporting TeleHealth’s national team of field sales representatives and for continuing the growth of TeleHealth’s sales in the healthcare market in the US.
Mr. Hagenburg joined TeleHealth Services in 1996 as a Regional Sales Representative covering the New England states, and was promoted to the corporate leadership team as Regional VP of Sales in 1998. While in New England, Mr. Hagenburg established TeleHealth Services as the market leader in that region. Health systems, including Yale-New Haven, Hartford Health, Baystate, UMass Memorial, Lifespan, and more than 100 other hospitals in this region continue to rely on TeleHealth for their healthcare television and interactive patient education system needs. Other notable sales accomplishments by Mr. Hagenburg include the sale of TeleHealth’s first Tigr video-on-demand education system and one of the first TigrNet interactive patient engagement systems at Greenwich Hospital in Greenwich, CT.
Prior to joining the TeleHealth team, Mr. Hagenburg held positions in healthcare capital equipment sales and sales management for 13 years at North American Philips, Granada Hospital Group, and Hill-Rom. Mr. Hagenburg received his BA in Economics from Boston College.
VICE PRESIDENT OF SALES – WEST REGION, TELEHEALTH SERVICES
As the newest member of our team, David Gupton joined TeleHealth Services in 2016 as the Vice President of Sales – Western Region. He is responsible for managing and supporting TeleHealth’s Western team of field sales representatives. David specializes in change management, rapid revenue growth, and the development of meaningful solutions that address the many pressing issues that face the acute care segment of healthcare.
Prior to joining TeleHealth, Mr. Gupton served in leadership roles with Hill-Rom, Teleflex, and Maquet Medical. He has managed sales, marketing, R&D, and National Accounts. He received his BSBA in Marketing and MBA from East Carolina University. In addition, he has done extensive course work in Accounting at North Carolina State University.
John Woodward, CPA
CHIEF FINANCIAL OFFICER, TREASURER AND CONTROLLER
Telerent Leasing Corporation
Mr. Woodward began his professional career with Touche Ross and Ernst and Young and later worked at Sumitomo Electric Lightwave Corporation. He held the Corporate Controller’s role for Southchem, Inc. Mr. Woodward joined Telerent Leasing in August 2000. He is a member of the American Institute of Certified Public Accountants, as well as both the North Carolina Society of Certified Public Accountants and the Ohio Society of Certified Public Accountants.
VICE PRESIDENT OF BUSINESS DEVELOPMENT, TELEHEALTH SERVICES
Bringing more than 20 years of technology-based patient and consumer engagement to TeleHealth Services, Gary is a healthcare executive focused on business development and strategic growth. Key responsibilities include business strategy, marketing, solution sales, and strategic partnerships for the growth of our TeleHealth interactive and A/V solution initiatives.
Over the last 11 years, Mr. Kolbeck has been actively involved in patient engagement and population health initiatives and the financial impacts of healthcare reform on hospitals and health systems. He understands that hospitals are challenged in finding user-friendly, efficient, and cost-effective technical solutions that produce outcomes through active patient participation in effectively managing their own care.
Mr. Kolbeck has been an active speaker on healthcare industry panels and produced a number of white papers and bi-lined articles on the topics of patient and family engagement, consumerism in healthcare, and the early phases of Meaningful Use.
Prior to joining TeleHealth Services, Mr. Kolbeck spent the majority of his career in different roles with LodgeNet Interactive Corporation (Now SONIFI Solutions ™) serving both the hospitality and healthcare markets where he spent 25 years. After a number of years of engineering design, product management and business development roles, Gary started the healthcare division of LodgeNet and grew it to a roughly $20M in revenue growth business. Most recently, Mr. Kolbeck formed a consulting business providing healthcare strategy consulting to hospitals and health systems and other businesses which included technology migration roadmaps, strategic growth recommendations, and new vertical market considerations. Mr. Kolbeck holds a Bachelor of Science degree in Electrical Engineering from South Dakota State University.
VICE PRESIDENT, OPERATIONS, TELEHEALTH SERVICES
As Vice President of Operations of the TeleHealth Services division of Telerent Leasing Corporation, Chuck Enderline brings a strong background of operational excellence, continuous improvement and world class customer support from his 25 years of experience in the US Healthcare market. In this role Mr. Enderline oversees TeleHealth’s systems implementations, technical support , service, automated pay per day program, customer support, purchasing, and IT. Prior to joining TeleHealth, Mr. Enderline served as Executive Director of Hill-Rom’s Healthcare service division. In this position, Mr. Enderline was responsible for overseeing Hill-Rom’s support structure for Capital Healthcare equipment, moveable medical equipment, Nurse Call and other IT / workflow systems. He also had responsibility for technical support, software help desk support and Hill-Rom’s customer contact centers.
Mr. Enderline earned his bachelor’s degree from the Pennsylvania State University and his Master of Business (MBA) degree from the University of North Carolina. Mr. Enderline is also certified in the Hillenbrand Lean Kaizen program and is a certified Six Sigma Black Belt from the North Carolina State University.
Virginia Hall, SPHR
VICE PRESIDENT OF HUMAN RESOURCES, TELERENT LEASING CORPORATION
Virginia Hall, the Vice President of Human Resources for TLC, is responsible for employee relations, regulatory compliance, recruiting, compensation and benefits, and other employee programs. Ms. Hall joined Telerent in 1999, with 18 years of Human Resource Management experience in the banking and distribution fields.
Before joining the TeleHealth corporate leadership team, Ms. Hall worked for USCO Logistics. She graduated from Delta State University with majors in English and Education and received her certification of Senior Professional in Human Resources in 1992 and the Human Resources Professional of the Year award for North Carolina in 1996. She has served in a variety of capacities on the North Carolina State Council, as well as for the Area II Board and the Metrics Panel for the Society for Human Resource Management.
Ms. Hall was recently named to the Hall of Fame of the North Carolina State Human Resources Society.
Corporate Advisor, TLC
With 30 years of executive experience in healthcare technology businesses, George Fleming is a widely acknowledged leader in patient television entertainment and education systems. Driven by a long-standing and deep personal and professional commitment to patient experience, he guided the development of the ground-breaking Tigr digital video file server technology for patient education in 1998, and the production of the industry’s first high-definition healthcare television in 2006. Starting the TeleHealth Services division of Telerent Leasing Corporation (TLC) with one employee in 1994, he has built a management and professional services team comprised of more than 300 employees, and is proud to count more than half of the nation’s hospitals among the company’s client base.
Mr. Fleming served as general manager of both the US and Canadian divisions of TeleHealth Services for six years before becoming CEO of Telerent in 2000, and has guided the company’s leadership team in transforming the company’s approach to product innovation, service excellence, financial services, and corporate acquisitions. He led the corporate teams that acquired Granada North America, Tenavision, Hospital Communications Systems, Instant HealthLine, and most recently Avidex Technologies.
Mr. Fleming earned his master’s of Business Administration from University of North Carolina-Chapel Hill; a master’s of Public Policy from the Woodrow Wilson School at Princeton University; and a bachelor’s degree from Millsaps College.
He has served on the Board of Trustees of the University of North Carolina Center for Public Television, the statewide public television system, and actively advocates for children’s television programming excellence and availability.