TRMS RENTAL MANAGEMENT SYSTEM
TRMS Rentals Simplify Revenue Generation
For years, hospitals with patient TV/phone rental programs faced a difficult choice: either have someone collect cash from patients in their rooms, with the accompanying inconvenience to the patients; or send an invoice from the hospital to the patient after discharge, a method that rarely results in the collection of even half of the billed amount.
Technological advances in the telephone industry have created a new option for many hospitals – the ability to order, charge and collect for telephone and television service with an automated patient rental program. With TRMS, implementing a rental program in your facility is cost-effective and easily implemented. Here are some of the features your hospital will enjoy through TRMS.
Validate Rentals to Prevent Errors
TRMS increases collection rates and reduces errors by validating a patientâs date of birth and home billing number at the time of the rental.
Customize Your Rental Packages
Hospital staff can set rental packages and block access to specific rentals by patient. Rental packages can also be customized by area. For instance, one area of the hospital could get both telephone and television service, while another just gets telephone service.
Web-based interface allows authorized personnel to track TRMS from any networked PC in the hospital.
Flexible Payment Options
Patients can mix and match payment options and methods, and hospital staff can apply rental discounts to qualified patients.
24/7 Customer Care Center
TeleHealth offers a domestically-located state-of-the-art call center to ensure timely resolution of customer service requests.