TRMS Rental Management
TRMS Rental Options Simplify Revenue Generation
For years, hospitals with patient TV/phone rental programs faced a difficult choice: either have someone collect cash from patients in their rooms, with the accompanying inconvenience to the patients; or send an invoice from the hospital to the patient after discharge, a method that rarely results in collection of even half of the billed amount. Technological advances in the telephone industry created a new option for many hospitals. Order, charge and collect for telephone and television service with an automated patient rental program. With TRMS, implementing a rental program in your facility is cost-effective and easily implemented. Here are some of the features that your hospital can enjoy with TRMS:
Validate Rentals to Prevent Errors
Prevent billing errors by validating a patient’s date of birth and home billing number at rental activation, increasing collection rates.
Customize Your Rental Packages
Hospital staff can set and change one or more rental packages.
Activate Selective Rental Blocking
Hospital staff can block specific patients from rentals.
Customize Services Offered by Point-of-Care
Different service packages can be offered in different areas. Fees can be charged for both television and telephone service in one area of the hospital and only for telephone service in another area.
Web-Based Interface
Web-based interface allows authorized personnel to track TRMS from any networked PC in the hospital.
Offer Rental Discounts
Hospital staff can apply rental discounts to qualified patients.
Flexible Payment Options
Patients can mix and match their payment options and apply designated amounts of billing to different payment methods.
24/7 Customer Care Center
TeleHealth offers a domestically-located state-of-the-art call center to ensure timely resolution of customer service requests.