Upcoming and Past Webinars

Upcoming Webinars

Taking a Team Approach to Improve the Patient Experience
Paula Martin, MS, RN, BC
Manager of Training and Organizational Development, AnMed Health
Michelle Dodge

Client Outcomes Manager - Southeast, TeleHealth Services
Thursday, September 7, 2017 at 2:00pm EST

 

Past Webinars

Designing a Warm Welcome Process to Create
Lasting First Impressions and Improve Patient Experiences

Maricris Miller, MBA, MHA, OTR/L, Associate Administrator for the Women and Children’s Hospital
Beverly Thornton, Education Division Director for the CAMC Health Education and Research Institute
Charleston Area Medical Center (CAMC)
Thursday, June 29, 2017 at 2:00pm EST

REDUCING THE RISK:
A Patient-Centered Approach to Stroke Education

Bonnie Schreiber, MSN, RN, Manager of Nursing Informatics and Nursing Resource
Annemarie Schomann, BSN, RN, CEN, Nursing Resource Staff Nurse
Newton Medical Center
Thursday May 25, 2017 at 2:00pm EST

Improving Patient (and Staff) Satisfaction
While Reducing Non-clinical Requests

Tracy Bell, MBA, Project Manager for Strategic Partnerships 
Johns Hopkins Armstrong Institute for Patient Safety and Quality
Thursday, March 16, 2017 at 2:00pm EST

Patient Education Challenges in the 21st Century
Susie Sonnier, MS, RN
Manager Clinical Solutions, TeleHealth Services 
Thursday, Oct. 1, 2015 at 2:00 pm EST