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Dr. Brian Jack of Project RED Joins TeleHealth Services as Strategic Clinical Advisor

October 3, 2017

Raleigh, N.C. (Oct. 3, 2017) – TeleHealth Services, the nation’s leading provider of interactive patient engagement solutions, announces that Brian W. Jack, MD, has been added as a strategic clinical advisor for the company. As professor and chair of the Department of Family Medicine, Boston University School of Medicine, Dr. Jack will lend his clinical experience and research around patient engagement and discharge processes to TeleHealth’s development and marketing teams. He was the research leader for Project RED (Re-Engineered Discharge) that has transformed hospital discharge processes around the world. This research has been widely recognized, with Dr. Jack receiving the 2013 Peter F. Drucker Award for Non-Profit Innovation.

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“It is an honor and privilege to work with Dr. Jack and extend his highly acclaimed research to help design next-generation interactive patient engagement solutions that impact patient behavior and meet the needs of all healthcare facilities large and small,” said TeleHealth Services Vice President of Product Development Richard Bootes. “He is a thought leader whose evidence-based research demonstrates that patient behavior can be changed by appealing to motivational drivers and providing a personal health coach to keep the patient on track.”

“Collaborating with TeleHealth Services is a tremendous opportunity to expand our research and influence future interactive patient engagement systems that can help hospitals improve care for millions of patients,” Dr. Jack said.

“Fragmented and uncoordinated care, unhealthy behaviors and patients that are generally inactive in their care are significant drivers of healthcare costs today. Dr. Jack’s research and strategic vision are helping us develop a next-generation platform that will create a new paradigm for patient engagement. We believe that patients will become more engaged through our unique technologies and change their behavior, which will lead to better outcomes and lower costs,” said TeleHealth Services President Dan Nathan.

About Project RED
Project Re-Engineered Discharge is a research group, led by Dr. Brian Jack at Boston University Medical Center, that develops and tests strategies to improve the hospital discharge process in a way that promotes patient safety and reduces re-hospitalization rates. Project RED is supported by research grants from the Agency for Healthcare Research and Quality (AHRQ) and the National Institutes of Health (NIH)-National Heart, Lung and Blood Institute (NHBLI), the Blue Cross Blue Shield Foundation, and the Patient-Centered Outcomes Research Institute. For more information, visit