Evidence-Based Approach to Modify Behavior

Navigate Your Way to Reduce Readmissions & Improve Outcomes:
An Evidence-Based Approach to Modify Patient Behavior 

Brian Jack, MD
Professor and Chair, Department of Family Medicine
Boston University

Richard Bootes
Vice President, Technology and Product Development
TeleHealth Services

PAST WEBINAR: Wednesday, January 17, 2018 at 2:00pm EST

Sally and WaltBrian Jack, MD, Professor and Chair, Department of Family Medicine at Boston University, shared pertinent research involving the use of virtual health coaches (avatars) as part of the in-hospital patient education and patient discharge process. More than a decade of research with Project RED (Re-Engineered Discharge), led by Dr. Jack, shows how using technology incorporating responsive, adaptive avatars can better prepare and motivate patients to take more responsibility for their own care.

Further clinical evidence demonstrates how this transformative approach resulted in reducing 30-day post-hospitalization Emergency Department visits and readmissions.

Empathy With Avatars
Experts predict that avatar technology will give health care providers a new set of tools to contribute to patient learning, adherence, and behavioral change.

During this webinar, you'll see how Project RED inspired the vision for a revolutionary interactive patient engagement system--iCare Navigator--that actually measures and analyzes a patient’s responsiveness, mood, receptiveness, adaptation, and overall participation to modify long-term patient behavior and improve health outcomes. These virtual coaches also facilitate managing patient service requests to better enhance the overall patient experience of care

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