Upcoming and Past Webinars

Upcoming Webinars

Check back soon!


Past Webinars

Confronting the Opioid Crisis: A Team Approach

Tina Tarter-Hamlet, MSN, RN
Patient Education Coordinator, CoxHealth

Susie Sonnier, MS, RN
Clinical Outcomes Manager, TeleHealth Services

Thursday, October 11, 2018 at 2:00pm EST


Improving Efficiency and Patient Satisfaction in the Outpatient Setting

Chad Salmon, BSN, RN
Nurse Educator, Endoscopy, Mercyhealth Hospital and Trauma Center

Andrew Stonehocker, MHA
Patient Care Services Coordinator, Mercyhealth Hospital and Trauma Center

Thursday, March 15, 2018 at 2:00pm EST


An Evidence-Based Approach to Modify Patient Behavior
and Reduce Hospital Readmissions

Brian Jack, MD
Professor and Chair, Department of Family Medicine, Boston University
Richard Bootes
Vice President, Technology and Product Development, TeleHealth Services
Wednesday, January 17, 2018 at 2:00pm EST

Taking a Team Approach to Improve the Patient Experience
Paula Martin, MS, RN, BC
Manager of Training and Organizational Development, AnMed Health
Michelle Dodge
Client Outcomes Manager - Southeast, TeleHealth Services
Thursday, September 7, 2017 at 2:00pm EST

Designing a Warm Welcome Process to Create
Lasting First Impressions and Improve Patient Experiences

Maricris Miller, MBA, MHA, OTR/L, Associate Administrator for the Women and Children’s Hospital
Beverly Thornton, Education Division Director for the CAMC Health Education and Research Institute
Charleston Area Medical Center (CAMC)
Thursday, June 29, 2017 at 2:00pm EST

A Patient-Centered Approach to Stroke Education

Bonnie Schreiber, MSN, RN, Manager of Nursing Informatics and Nursing Resource
Annemarie Schomann, BSN, RN, CEN, Nursing Resource Staff Nurse
Newton Medical Center
Thursday May 25, 2017 at 2:00pm EST

Improving Patient (and Staff) Satisfaction
While Reducing Non-clinical Requests

Tracy Bell, MBA, Project Manager for Strategic Partnerships 
Johns Hopkins Armstrong Institute for Patient Safety and Quality
Thursday, March 16, 2017 at 2:00pm EST

Patient Education Challenges in the 21st Century
Susie Sonnier, MS, RN
Manager Clinical Solutions, TeleHealth Services 
Thursday, Oct. 1, 2015 at 2:00 pm EST